padi77 Platform Privacy Notice

This page describes what we collect when you use padi77 and how we keep that data protected. We at padi77 take your privacy seriously. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or place bets on our platform, you share personal information with us. We explain here exactly what we collect, why we collect it, who has access to it, and what rights you have over your data.

Our privacy practices comply with Indonesian data protection law. We encrypt sensitive information, limit access to authorized staff, and do not sell your data to third parties. If you have questions about how we handle your information, contact our support team via the channels listed at the end of this notice.

We update this privacy notice occasionally to reflect changes in our operations or legal requirements. We notify you of significant changes via email. Continued use of padi77 after we publish updates means you accept the new terms.

What Data We Collect on padi77

We collect different types of information depending on how you use our platform. When you register, we ask for your email address, phone number, legal name, national ID number (KTP), and proof of residential address. This information is mandatory for account verification under Indonesian financial law. We also collect your payment method details—your e-wallet account identifier or bank account number—when you deposit or withdraw.

As you use padi77, we record your betting activity, game history, account balance, login times, and device information (operating system, browser type, IP address). We collect this data automatically through our servers and analytics tools. We use it to detect fraud, prevent unauthorized access, and improve our platform performance.

We do not collect biometric data, location data beyond what your IP address reveals, or any information you do not voluntarily provide. We do not track you across other websites or apps.

How We Use Your Data

We use your personal information for the following purposes:

• Account verification: We verify your identity and residential address to comply with Indonesian financial regulations and prevent fraud.
• Payment processing: We use your payment method details to process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
• Fraud detection: We analyze your login patterns, betting behavior, and transaction history to detect suspicious activity and protect your account.
• Customer support: We use your contact information to respond to your inquiries, resolve disputes, and notify you of account changes.
• Legal compliance: We retain records of your account activity to comply with Indonesian tax and financial reporting requirements.
• Platform improvement: We analyze anonymized usage data to improve our games, payment systems, and user experience.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to provide our service. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment method details and transaction history. These processors are bound by confidentiality agreements and use your data only to process your deposits and withdrawals.

Our hosting provider stores our servers and databases. Our servers may be located outside Indonesia; by using padi77, you consent to your data being stored on servers outside your jurisdiction. We ensure our hosting provider maintains the same security standards we do.

We do not share your data with marketing companies, data brokers, or advertisers. We do not sell your information. We may disclose your data if required by Indonesian law, court order, or government request.

Cookies and Tracking Technologies

We use cookies to keep you logged in, remember your preferences, and analyze how you use padi77. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use padi77 fully.

We use analytics tools to track page views, button clicks, and game interactions. This helps us understand which features are popular and where users encounter problems. We do not use this data to identify you personally; we analyze it in aggregate form.

Your data is your property. We hold it in trust and use it only for the purposes you have authorized.

Your Rights and Data Protection on padi77

You have the right to access your personal data. Contact our support team and we will provide a copy of all information we hold about you within 7 business days. You have the right to request corrections if any information is inaccurate. You have the right to request deletion of your account and associated data, subject to any outstanding balance or legal hold.

You have the right to withdraw consent for us to use your data for marketing or analytics purposes. You can do this by updating your account settings or contacting support. This does not affect our use of your data for account verification, payment processing, or fraud detection, which are necessary to provide our service.

If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with the Indonesian Data Protection Authority or contact us directly. We will investigate and respond within 14 days.

Data Retention and Account Closure

We retain your account data for as long as your account is active. If you close your account, we retain your transaction history and identity documents for 7 years to comply with Indonesian financial reporting requirements. After 7 years, we delete or anonymize your data unless we are required by law to retain it longer.

If your account is suspended due to fraud or terms violations, we retain all data related to the investigation indefinitely. This protects us and other users against future fraud attempts.

Security Measures We Undertake

We encrypt all data in transit using HTTPS (the same standard used by banks). We encrypt sensitive data at rest using industry-standard encryption. We limit access to your data to authorized staff who need it to perform their jobs. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We require all staff to sign confidentiality agreements. We do not store passwords in plain text; we hash them using secure algorithms. We do not store full payment card numbers; we retain only the last four digits for reference.

No security system is perfect. If we discover a data breach, we will notify affected users within 72 hours and provide guidance on protecting their accounts.

Contact Us About Privacy

If you have questions about this privacy notice, want to exercise your data rights, or believe we have mishandled your information, contact our support team. We respond to privacy inquiries within 24 hours. You can reach us via:

• In-app chat (available during business hours)
• Email to our support address (response within 24 hours)
• Phone support (available during business hours)

We take all privacy inquiries seriously and will work with you to resolve any concerns. Thank you for trusting padi77 with your information.